Shipping policy

Shipping Policy – GlowPod

Thank you for shopping with GlowPod. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped immediately.

Shipping Time

Shipping times may vary depending on your location. Estimated delivery times are:

• United States: 7–12 business days

• International: 10–20 business days

Please note that delivery times are estimates and may be affected by customs delays, weather conditions, or high shipping demand.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package at any time through our tracking page.

Shipping Costs

We currently offer free standard shipping on all orders.

Delays

While we strive to ensure timely delivery, GlowPod is not responsible for delays caused by postal services, customs clearance, or other circumstances beyond our control.

Incorrect Address

It is the customer’s responsibility to ensure the shipping address is entered correctly at checkout. If an incorrect address is provided and the package is returned, additional shipping fees may apply.

Lost or Stolen Packages

GlowPod is not responsible for lost or stolen packages that have been confirmed as delivered by the shipping carrier. If your package is marked as delivered but you have not received it, please contact the carrier directly.

Contact Us

If you have any questions about your order or shipping, please contact our support team at:

Email: support@glowpod.co

We will be happy to assist you.